SpinFormula Terms and Conditions

Welcome to SpinFormula. These Terms and Conditions govern your access to and use of our website and services. By creating an account, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you must not use our platform. At SpinFormula, we reserve the right to amend these terms at any time, and we encourage you to review this page periodically.

Who We Are

SpinFormula is operated by Win Top Ltd, company number 16122, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We hold a B2C licence issued by the Anjouan Gaming Authority, licence number ALSI-202509029-FI1, issued 16 September and valid for twelve months from issuance. Our SpinFormula platform operates strictly within the boundaries permitted by this licence, offering casino and live casino products without a sportsbook offering.

Eligibility and Restricted Territories

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register with us. We do not accept players from the United States, including Ohio. It is your responsibility to ensure that online gambling is legal in your country of residence before registering at Spin Formula. We reserve the right to verify your identity and location at any time and to close accounts belonging to restricted territories.

Account Registration and Verification

When you register with SpinFormula, we require accurate, current, and complete information. Our verification process (KYC) requires a government-issued photo ID, proof of address, and confirmation of your payment method, completed before your first withdrawal. We at SpinFormula take this process seriously to prevent fraud, underage gambling, and money laundering. You agree to cooperate fully with our verification requests, as delays in providing documentation may affect your cashout timelines.

• We may request additional documentation at any stage of your account lifecycle
• You must keep your login credentials confidential
• We may suspend accounts showing suspicious or fraudulent activity
• Only one account per person, household, or IP address is permitted

Deposits, Withdrawals, and Currencies

Our Spin Formula cashier supports EUR, USD, GBP, CAD, AUD, NZD, PLN, NOK, CZK, DKK, CHF, HUF, and BGN, alongside cryptocurrencies including BTC, ETH, LTC, USDT, DOGE, and TRX. We accept Visa, Mastercard, Skrill, Apple Pay, Google Pay, Revolut, and the listed cryptocurrencies for both deposits and withdrawals. Our withdrawal limits are set at 500 EUR per day, 2,000 EUR per week, and 7,000 EUR per month (with equivalent limits in USD and GBP), though we impose no maximum win limit on your gameplay.

Cryptocurrencies and e-wallets are typically processed fastest, while card withdrawals take longer, and bank transfers are the slowest cashout method. At SpinFormula, we process all withdrawal requests only after successful verification and reserve the right to request further checks for unusually large or irregular transactions.

Bonuses and Promotions

Our SpinFormula Welcome Package offers 555% up to 15,555 EUR plus 555 free spins, split between separate casino and live casino tracks across your first three deposits. We also provide a Crypto Welcome offer of 130% up to 1,300 USDT plus 130 free spins for players funding accounts with digital currency. Each promotion, including our Thursday Reload, Winstreak Mission Challenges, and daily rakeback offers, carries its own specific terms, wagering requirements, and expiry dates displayed on the relevant promotional page.

We at Spin Formula reserve the right to modify, withdraw, or cancel any bonus offer at our discretion, particularly where we detect bonus abuse, multiple accounts, or violations of our fair-use policy. Any winnings derived from bonus funds may be forfeited if you breach these terms.

Games and Providers

SpinFormula features titles from 92 game providers, including Pragmatic Play, NetEnt, Evolution, Nolimit City, Play'n GO, Hacksaw Gaming, Novomatic, Yggdrasil, Blueprint Gaming, Big Time Gaming, BGaming, Betsoft Gaming, and Habanero. Our live casino games are exclusively powered by Evolution. We offer slots, jackpot and progressive jackpot games, crash games, bingo, keno, scratch cards, virtual sports, and table games including roulette, blackjack, baccarat, craps, and video poker.

You acknowledge that outcomes in our games are determined by certified random number generators or live dealer action, and that we are not liable for any perceived unfairness resulting from normal statistical variance. Any technical malfunction voids all pays and plays associated with the affected round.

Responsible Gambling

We are committed to promoting responsible gambling across our platform. Our SpinFormula tools allow you to set deposit limits, request self-exclusion, or take a temporary break from play. If you believe your gambling behaviour has become problematic, we encourage you to contact our support team, who can guide you toward responsible gambling resources and support organisations.

Account Suspension and Termination

We reserve the right to suspend, restrict, or close your account if we suspect a breach of these terms, fraudulent activity, or provision of false information. Where we terminate your account for legitimate cause, we may withhold any pending winnings. You may also close your account voluntarily at any time by contacting our support team.

• We may void bets or winnings resulting from technical errors
• We may freeze funds pending investigation of suspicious activity
• You remain responsible for any obligations incurred before account closure

Limitation of Liability

Our services are provided on an "as is" basis. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of SpinFormula, including losses resulting from internet connectivity issues, third-party software errors, or unauthorised account access not caused by our negligence.

Customer Support and Communication

Our support team is available 24/7 via live chat and email, offering assistance in English. Should you have any questions regarding these terms, your account, or ongoing promotions, we at SpinFormula encourage you to reach out through the official channels listed on our website. We may also send you service-related communications regarding your account activity, security, or regulatory obligations.

Governing Law

These terms are governed by the laws applicable to our licensing jurisdiction, and any disputes shall first be addressed through our internal complaints procedure before escalation to the Anjouan Gaming Authority. By continuing to use Spin Formula, you accept that these terms, alongside our Privacy Policy and Bonus Terms, form the complete agreement between you and us.